Accessibility

We want everyone to be able to use SubbieChase — builders, their office teams, and the subcontractors who send in their documents — including people who use a keyboard instead of a mouse, a screen reader, zoom, or high-contrast settings.

The standard we work to

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA, the standard used across Australia.

What we do

• Every change to SubbieChase is checked automatically against WCAG 2.1 A and AA before it goes live — the app itself, the page subcontractors upload on, and these public pages.
• Sign-up and the subcontractor upload page are tested to work with a keyboard alone.
• Text and controls are checked for colour contrast, and every form field and button has a label.
• Status is never shown by colour alone: expired, expiring and current documents also have their own shape and words.
• There's a “Skip to main content” link at the top of every page.
• Every main page is checked to fit a phone-width screen without sideways scrolling, which also helps when the page is zoomed in.

What isn't perfect yet

• The compliance report PDF is laid out for printing and sharing; a screen reader may not read its tables in the right order. Everything in it is also on the screen in SubbieChase.
• Documents uploaded by builders and subcontractors (certificates, licences, SWMS) are their own files, so we can't make them accessible — but the details recorded from them are shown as ordinary text.

Tell us if something doesn't work for you

If anything in SubbieChase is hard to use, or you need information in another format, email hello@subbiechase.com. Tell us the page and what happened, and we'll reply within 5 business days and fix it or find another way to get you what you need.

If you're not happy with our response, you can contact the Australian Human Rights Commission.